FAQ

This page aims to answer some of the most frequently asked questions about our solutions. Click on the category and questions below to reveal the answer. If you cannot find an answer to your question, please contact us.

  • What are the benefits of using conference microphones versus other types of microphones?

    Among their many benefits, the most important is that conference microphones increase the quality of the audio in your meeting room, and at the far site of your teleconference call.  Digital conference microphone systems allow for large numbers of microphones to be managed (up to 4,000 in one system) and installed easily minimizing the amount of cabling required.  Conference microphones also allow for additional built in functionality like the ability to cast a vote, or plug in a headphone to hear language interpretation.

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    What are the benefits of the onboard loudspeaker on the conference microphone?

    Collectively, the onboard loudspeaker provides a low-level even distribution of sound throughout the meeting room, giving the impression that the person speaking is right in front of you. This is often referred to as “voice lifting” and is intended to provide a higher intelligibility of the signal and a better gain before feedback ratio, due to the closeness of the speaker to the person listening. The speaker will mute when the microphone is active to avoid feedback.

    Do you have any alternatives to gooseneck microphones?

    Ah – the age old battle between aesthetics and functionality. The answer is yes we do. Depending on your application, we have boundary microphones, and microphone array units that are lower profile than our gooseneck solution. Having said that, we are still firm believers that the closer you get the microphone to the person speaking, the better quality your audio will be.

    Is there a setting allowing all mics to be active at one time?

    In a TAIDEN Conference System, the method for increasing intelligibility on the audio signal is to limit the number of open microphones. Because of this premise, conference systems do not have an “all open” mode. However, TAIDEN offers different operating modes and we recommend using the “Override” mode when in need of an “all on” option. Override means that the user will only have to press the “mic on” button to activate the microphone and if the number of open mics is at the limit, the system will simply deactivate the mic that has been on the longest. That way, the user will always be able to use the microphone whenever he wishes to speak and be heard clearly.
  • Do you provide training online and/or onsite?

    Media Vision offers both online and onsite training from our Technology Department; to learn more or schedule a session please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

    Do you provide product customization for project requirements?

    Yes, we welcome the design process for creating custom units for specific project needs. While we already have a large variety of shapes, sizes and colors to choose from, we understand the need for a customized product and can support you in creating one.

    What is your warranty policy?

    All TAIDEN conference systems are covered by an industry-leading 5-year manufacturer warranty.
    Accessories, batteries, headphones, and other consumables are limited to a ninety (90) day warranty.
    The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorized service attempts are excluded from any warranty claims.
  • How many microphones can I connect to one main unit?

    Each of the TAIDEN delegate microphones draws power from the Main Unit (except our TAIDEN Digital Infrared Wireless Conference System microphones, those are battery operated) and they differ by the types of features offered. For an exact count by model number, please consult the TAIDEN manual or contact This email address is being protected from spambots. You need JavaScript enabled to view it. for help.

    How many line inputs are available on your systems?

    Each of the TAIDEN Main Units has at least 1 Line Input and depending on the model number there could be two. To learn more about the TAIDEN system components and integration options, contact our Technology Department at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 415-391-9090.

    Can I combine multiple systems for multi-room configurations?

    TAIDEN Conference Systems can be linked together in multiple ways. For the wired systems, there are two categories for system combination: Combination with Booth Borrowing (Language Interpretation) and Combination without Booth Borrowing.

    Each of these categories allows for full system combination for up to 24 systems across a fiberoptic backbone. The TAIDEN wireless systems can also be combined, but use a specific hardware matrix to route the signal path of the TAIDEN Digital IR Transceivers to the appropriate TAIDEN Main Unit.
  • What are the benefits of digital infrared audio transmission over RF?

    Infrared uses light waves of 870nm making them too small to pass thru opaque surfaces and therefor making the signal inherently secure. The signal will not broadcast beyond the confines of the meeting space. Radio Frequencies, however, can broadcast thru most solid surfaces. Because Infrared is a completely separate portion of the light spectrum, there are no issues of crossover or interference from other wireless devices or systems.

    How many infrared transceivers are needed to cover a conference room?

    You must take into account the room characteristics such as ceiling height, materials (what are the walls made out of, what color are they, etc.) and even the shape of the room. You must also consider where the participants will be sitting and whether seating arrangements will change. Once this information is known, the coverage pattern of the transceivers is taken into account to determine quantities and placement. The Media Vision engineers are available to help you with this question.

    How do you connect to third party video conferencing systems?

    When selecting a VTC codec, ensure that the device has at least one audio input and one audio output. The TAIDEN Main Unit will have the same, an input and an output. Connect the output of the Main Unit to the Input of the codec and the Output of the codec to the Input of the Main Unit. Adjust levels according to the room and you are ready to use the integrated solution.
  • What are the benefits of the conference unit onboard loudspeaker?

    Collectively, the onboard loudspeaker provides a low-level even distribution of sound throughout the meeting room, giving the impression that the person speaking is right in front of you. This is often referred to as “voice lifting” and is intended to provide a higher intelligibility of the signal and a better gain before feedback ratio, due to the closeness of the speaker to the person listening. The speaker will mute when the microphone is active to avoid feedback.

    Do you provide product customization for project requirements?

    Yes, we welcome the design process for creating custom units for specific project needs. While we already have a large variety of shapes, sizes and colors to choose from, we understand the need for a customized product and can support you in creating one.

    How many microphone units can I have on one system?

    The TAIDEN 4100 Series can support up to 4096 contribution units, 10,000 channel selectors and up to 378 Interpreter Units, all on one system!

    What elements are offered to protect against system or component failure ? Are there redundancy options?

    TAIDEN wired systems have multiple layers of redundancy that can be added as options. A redundant main unit can be added to protect against system failure, and extra PC can be added as well. Contribution units can be wired in a closed loop. For the advanced Multimedia Conference System (view section 02), even the power supply and network switches can be made redundant.
  • How does the cabling topology differ between the Multimedia and the Video Monitor Solutions?

    The TAIDEN Multimedia Terminals differ from other TAIDEN wired solutions in that power is on a separate cable. Audio, video and data are transmitted across Cat6 cable and daisy chain together like a network. The power cable is tapped off from a few dedicated runs and isolated against any power failure from an individual terminal.
    The Video Monitor Delegates, on the other hand, connect the same way as other TAIDEN systems: using 6pin DIN connections to daisy chain units together.

    How do I load documents on the terminals and what are the acceptable formats?

    The TAIDEN Multimedia Conferencing System supports many file types, including: .xls, .xlsx, .txt, .doc, .docx, .pdf, .ppt, .pptx, .mp4, .jpg, .jpeg, .bmp, .gif. These documents can be loaded in two different ways, locally at the terminal or centrally at the file server. From the terminal, files can be loaded via USB drive and uploaded to the file server. Or files can be loaded directly to the file server via a PC with access to the proper drive.

    What video resolutions can the terminals display? Can the native resolution be HD?

    The native resolution of the TAIDEN Multimedia Terminal is 1280 x 800, an HD format. However, you can feed the terminals many resolutions and the device will scale appropriately. The TAIDEN HCS-8338 and 8348 terminals will allow: 1280x720p at 30, 50 and 60Hz - 1920x1080p at 30, 50 and 60Hz - 1920x1080i at 30, 50 and 60Hz
  • Is interpretation done through a computer program?

    No, you will need professional conference interpreters to carry out a multilingual meeting. Automated machine interpreting technology is at an early stage of development and is an unreliable form of communication. In situations demanding accuracy, like policy decisions and business transactions, only a human interpreter is able to understand the nuances of language. 
  • What are the benefits of using conference microphones for video teleconferencing?

    The primary benefit is the increased quality of audio both in the meeting room and at the far site. Secondarily, these microphones have the ability to steer automated pan/tilt/zoom cameras to report directly to whichever microphone has been activated.

    Alternately, we have models that include an onboard webcam that activates when the microphone turns on. Lots of choices to enhance your video teleconference experience.

Media Vision
Media Vision is a leading provider of professional audio solutions that improve intelligibility and participation for effective meetings.

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