How do I label/program the channels on the Stationary Transmitter? (MV-ALS-STFM)
Step 2: Launch the software and in the top left hand corner you should see “Device Connected” under "Status" like the image below.

Step 3: Next to the Status section you will see Wideband and Narrowband channels. This is where you select the channels that you’d like to have enabled on your device. By default, the first 17 channels (Wideband) are automatically enabled and labeled in alphabetical order. Based on your preference, you can choose to leave the channels labeled in alphabetical order or customize them. In this example we are only enabling channels A, C, and E. You can also change the text to whatever title you would like, up to 10 characters.

Step 4: Once you have selected and/or labeled your channels you can proceed to update your device. In the bottom of the software next to “Read Device”, press the “Update Device” button.


Will the Media Vision Stationary Transmitter transmit without an antenna?
Will my Stationary Transmitter work with other antennas?
What is the transmission range for my Media Vision Stationary Transmitter? (MV-ALS-STFM)
How do I take the feet off of the Stationary Transmitter?
How do I enable/disable channels on the Portable Transmitter (MV-ALS-PTFM)?
Step 1: Press and hold the Power button and the + symbol at the device at the same time. The screen will display Channel Select and Channel "A" will be highlighted.
Step 2: Press the + symbol to navigate to the channel you would like to enable or disable.
Step 3: Press the set button (Button between the + and -) to disable or enable a channel. When the channel is enabled it will no longer be highlighted. When it is enabled it will be highlighted.
Will the Media Vision Portable Transmitter transmit without an antenna?
How long do the batteries last on the Portable Transmitter?
What is the transmission range for my Portable Transmitter (MV-ALS-PTFM)?
How do I enable/disable channels on the MV-ALS-PRFM?
Step 1: Press and hold the Power button and the + symbol at the device at the same time. The screen will display Channel Select and Channel A will be highlighted.
Step 2: Press the + symbol to navigate to the channel you would like to enable or disable.
Step3: Press the set button (Button between the + and -) to disable or enable a channel. When the channel is enabled it will no longer be highlighted. When it is enabled it will be highlighted.
Why am I hearing audio on my MV-ALS-PRFM that is not what I’m broadcasting on my MV-ALS-STFM / MV-ALS-PTFM?
Will the Media Vision Stationary Transmitter transmit without an antenna?
How long do the batteries last on the Portable Receiver?
Is the MV-ALS-PRFM compatible with hearing aids or cochlear devices?
How many transmissions am I able to have to the receiver at once?
How many receivers can I use with your Media Vision transmitters?
Is there a charger available for an individual portable receiver?
With the software am I able to program more than one device at a time?

Once you have saved the file, you can access it again at any point to upload those settings to another MV-ALS device by clicking "Load File" at the bottom of the software.

When you have a Media Vision ALS device plugged in, you simply click "Update Device" and the settings will be saved onto the device.

Alternatively, you can set your Media Vision software to automatically update each Media Vision Assistive Listening device when plugged in. In order to do this, scroll to the bottom of the software and check "On" under "Device auto-date", by default this feature is set to "Off".

What does the tone key do?

Is the software compatible with a mac?
I cannot find the programmable software for my devices, where can I locate it?
Step 1: Go to www.media-vision.com
Step 2: At the top of the screen go to support.
Step 3: Scroll down and select Assistive Listening Software.
Step 4: Input your information and hit submit.
Step 5: Click the download software bottom.
You offer 57 programmable channels but which channels do you recommend I use?
The Media Vision Assistive Listening System is capable of six simultaneous transmissions, but which channel do you recommend I utilize?
Is the Media Vision Assistive Listening System compatible with other accessories?
• Each MV-ALS-PRFM (Portable Receiver) can accept an earphone that is not a Media Vision model as long as the impedance of the headphone is between 8 and 32 ohms. Please note however, each Media Vision accessory has been specially designed to maximize the reception of RF signal of the system.
• Each MV-ALS-PRFM (Portable Receiver) can accept a neckloop that is not the Media Vision MV-ALS-EP03 as long as the impedance of the neckloop is between 8 and 32 ohms.
• Each MV-ALS-PTFM (Portable Transmitter) can accept microphones that are not a Media Vision model as long as the connector type is an unbalanced 3.5mm. It is important to remember to set the microphone gain correctly.
Is the Media Vision Assistive Listening System portable or stationary?
• Stationary Base Transmitter MV-ALS-STFM 72-76 MHz FM, 57 programmable channels, balanced and unbalanced inputs, balanced outputs, OLED display, access to software interface. Tabletop or rack-mounting, power cord and USB programming cable included, optional Helical or Remote Antenna needed (not included).
• Portable Transmitter MV-ALS-PTFM 72-76 MHz FM, operating range: up to 100 feet, 57 programmable channels, settings lock, OLED display. Needed (not included): microphone, optional rechargeable or alkaline AA batteries.
• Portable Receiver: MV-ALS-PRFM 57 programmable channels, OLED displays channel name, settings lock status, volume, signal strength and battery life. Needed (not included): earphone, headphone or neckloop, optional rechargeable or alkaline AA batteries.
Do I need an Assistive Listening system?
For more information, please visit: https://www.ada.gov/regs2010/2010ADAStandards/2010ADAstandards.htm#pgfId-1010597 (Refer to section 219 for Assistive Listening)

What is the warranty on the Assistive Listening System?
I have questions regarding my MV-ALS that aren’t covered on your FAQ, what do I do?
Telephone: 1.877.746.8375
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Chat: In the bottom right hand corner of our website there is a chat/message feature. That will put you in touch with a member of our team.